FAQ

Shipping

How long does shipping take?

2–4 business days in Thailand, depending on courier.

Do you offer international shipping?

Yes, rates calculated at checkout.

Payments

What payment methods are accepted?

Visa, MasterCard, PromptPay, bank transfer.

Is my payment secure?

We use PCI-compliant payment providers.

Returns & Refunds

What is your return policy?

7 days for unopened items. Contact support first.

How to start a return?

Email care@example.com with your order ID.

Membership

How to join?

Create an account and opt into membership perks.

Do points expire?

Points expire after 12 months of inactivity.